Statistics Saturday: Is There Such A Thing As Excellance?


For the convenience of the people who compose surveys of my customer experience, I offer this list of some activities and whether or not I can imagine having a truly excellent experience doing it, and so they can save time trying to get me to figure out my emotional response to having done a thing.

Activity Have I Got A Conceptual Theory Of What An Excellent Experience In This Activity Would Require?
Buying a DVD box set from Best Buy No
Flying Economy Class between Detroit and Newark No
Visiting a Bar on Karaoke Night Yes
Renting a Kia Soul for Five Days No
Buying a 10-Pack of British-Made Kit-Kat Bars No
Visiting a Bar on Competitive Spelling Night Yes
Registering a Domain Name No
Searching Microsoft’s Online Help System for Ways in C# to Convert an XML file to a DataSet Data Structure, then Use the Output as part of an Inner Join operation in a LINQ Query Dear Lord No
Getting a Bag of Rat Chow from the Pet Store No
Joining a Roller Coaster Tycoon Online Forum No
Getting a Grilled Vegetable Hoagie from a Penn Station Sandwich Shop, Eating It (The Hoagie) Yes
Flying Economy Class between Detroit and Trenton, New Jersey No
Tire Rotation at the Dealers No
Sailing Around The World With LeVar Burton Yes
Adding Money To My Prepaid Cell Phone No
Visiting Battery World (Store) No
Visiting Battery World (Theme Park) Yes
Having a Service that Calls Me About the Time of Day I Feel Most Sluggish and Plays the Theme From Shaft Could This Ever Not Be Excellent?

Author: Joseph Nebus

I was born 198 years to the day after Johnny Appleseed. The differences between us do not end there. He/him.

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